Frequently Asked Questions
Everything you need to know to get started at Peak.
🟢 GETTING STARTED
What’s the best way to get started?
Start by booking a tunnel or working with a coach. If you’re not sure, visit the Training page and choose the option that fits your goals.
Do I need experience to train at Peak?
No. Athletes of all skill levels are welcome, from beginners to advanced players.
What ages do you work with?
Peak is open to baseball and softball athletes of all ages and skill levels.
What should I bring to my first session?
Bring your glove, bat, helmet, and any personal gear. Equipment is also available at the facility if needed.
What makes Peak different from other facilities?
Peak combines a professional training environment, advanced technology like HitTrax, and access to independent coaches—all in one place.
📅 BOOKING & MEMBERSHIPS
How do I book a tunnel?
All bookings are done online through our scheduling system. Choose a time, reserve your tunnel, and train.
Do I need to be a member to use the facility?
No. You can book tunnel time or training sessions without a membership.
What does a membership include?
Memberships provide monthly training hours, priority booking, and discounted access compared to pay-as-you-go rentals.
Can I share my time with others?
Yes. You can train with teammates or friends during your reserved time.
How far in advance can I book?
Booking windows vary based on membership level, but all reservations are made through the online system.
What happens if I need to cancel or reschedule?
Sessions can be rescheduled within the allowed window through the booking system. Late cancellations may result in loss of the session.
🧢 COACHING
Do you offer lessons?
Yes. Coaching is available through independent instructors who operate at Peak.
How do I find a coach?
Visit the Training page or booking system to view available coaches and lesson options.
How do I choose the right coach?
Each coach has their own style and focus. You can review their offerings and choose the one that fits your goals.
Who sets the coaching rates?
Each coach sets their own rates, schedule, and training approach.
Do I need to book the tunnel separately for a lesson?
No. Tunnel use is included when you book a lesson with a coach.
👥 SMALL GROUP TRAINING
Can I train in a small group?
Yes. Small group training (typically 4 players) is available.
Do I need to bring my own group?
Not necessarily. If you’re interested, reach out and we can help form a group or match you with other players.
Can I join a group if I don’t know anyone?
Yes. Let us know you're interested, and we can help match you with other players.
How does scheduling a group work?
Once a group is formed, we schedule the session and open it for registration.
⚾ FACILITY & LOGISTICS
Do you provide equipment?
Yes. The facility includes pitching machines, L-screens, and other training equipment.
Can I bring my own equipment?
Yes—just make sure it’s appropriate for indoor use.
Can parents stay and watch?
Yes. There is designated space for parents to observe sessions.
Is the facility available year-round?
Yes. Peak is an indoor facility, allowing athletes to train consistently regardless of weather.
Are there rules I should know?
Yes. Please review our Facility Standards page to ensure a safe and professional training environment.
💰 TRAINING VALUE
Is training worth it during the season?
Yes. In-season training helps athletes maintain mechanics, stay sharp, and continue developing rather than losing progress.
🚀 STILL HAVE QUESTIONS?
We’re here to help.
👉 Contact us or stop by the facility—we’ll help you get started.